Holiday rental management
Premium service for luxury properties in Malaga & Costa del Sol
Why choose us?
We offer a premium property management service for demanding owners, based on 3 core principles:
Top Quality in Spain
As a result of our efforts, we have become the number 1 holiday rental manager in terms of quality.
According to the leading Airbnb rental analytics platform, AirDNA, we rank number one in quality among the top 65 Airbnb managers in Spain, with an average rating of 4.8/5 on Airbnb and 9.1/10 on Booking.com, based on 10.000+ reviews.
From reservation to check-out, we care for our guests as if they were friends, ensuring that the welcoming spirit of Airbnb is maintained.
We personally greet our guests and provide them with a personalized portal where they can access additional services, customized itineraries, and special discounts agreed with different providers (activities, guided tours, restaurants, spas, etc.).
Our operational excellence and the quality of our guests’ experience have have earned us the highest recognition on Airbnb: the SuperHost status. This seal of excellence is a key criterion for the most demanding travelers.
According to an Airbnb report, SuperHosts earn an average of 22% more revenue compared to regular hosts with similar listings.
We offer flexible check-in options to suit our guests’ preferences: they can be personally welcomed at the door, meet at our nearest office, or choose the convenience of self-check-in using our smart lock system.
By eliminating physical keys, we enhance both the guest experience and property security. Each guest and team member receives a unique access code, allowing us to monitor access history for added peace of mind.
To ensure guests feel at home, we provide a dedicated guest portal for each property. This portal includes check-in instructions, local travel tips, FAQs, and a professional video tour that covers all key details of the property, including appliances, parking access, and more.
Track your property’s rental activity anytime, anywhere.
1. Real-time monitoring with our owner app:
- Sales Figures: View your revenue in real-time.
- Calendar: Access your property’s booking schedule and receive new reservation notifications.
2. Monthly Reports:
- Detailed invoice: gross and net income breakdown.
- Statistics and reviews: comprehensive performance data and guest feedback.
- Photos and videos: visual documentation of any technical interventions.
- Additional information: any other relevant details about your property’s performance.
3. Quarterly property check:
- Full inventory: detailed inventory of your property.
- Current state documentation: photos and videos of the property’s condition.
- Maintenance and repairs: updates on any maintenance or repairs carried out.
- Design recommendations: suggestions from our interior designers.
4. Annual Performance report:
- Receive a comprehensive report summarizing your rental’s yearly performance.
5. Easy Communication:
- Dedicated WhatsApp Group: Each owner has their own group for efficient, 7-day-a-week communication with our team.
- Property Manager: A dedicated manager is assigned to your property to address any questions or concerns.
Everything in-house
We take care of absolutely everything ourselves: from communication and reception, to the housekeeping.
We choose not to use any external providers, but rather employ our own staff.
This decision allows us to ensure an impeccable standard in all the services we provide, as they are all delivered directly by our REMS team.
As a result, your property benefits from enhanced security: we never grant access to anyone who is not a part of our staff, or a guest registered with the national police.
We have also chosen to be present, with offices in each city where we operate. This helps us guarantee a proper welcome experience and to be available for our guests.
Our team is delighted to welcome each traveler, advise them on the rules, assist with property access, offer recommendations on tourist activities, and even provide refreshments and luggage storage if needed.
This on-site presence also allows us to respond quickly when a guest arrives at your property and to handle maintenance operations efficiently, optimizing guest satisfaction.
Your property will stand out on the market thanks to our professional photographer and home stager, supported by our Design department.
Our marketing team will ensure the creation and broadcast of your listing on 40+ of the most famous online travel agencies, as well as our own comission-free booking site.
It will appear in 3 languages in order to attract international travelers.
Our team cleans, repairs, does quarterly inventory and proceeds to any necessary improvements.
We provide bed linen, towels, hygiene products, condiments, coffee capsules, and home perfume. Additionally, we provide a professional laundry service at no extra cost to the property owner.
We keep a deposit for each reservation, your property is then inspected by our staff at each check-out.
If we notice any damage or theft, we would charge the corresponding amount from the deposit and proceed with the necessary repairs and replacements.
To ensure the complete delegation of your property management, we take care of:
- Declaration of holiday rental activity.
- Obtaining architectural compliance documents.
- Legal guest registration with the police system.
- Monthly and yearly rental activity reports.
- Supply management & invoices storage.
- Management of insurance cases.
- Representation in legal tourism and police inspections.
- Meetings & communication with the community.
- Mail retrieval.
Maximum return
Our focus on quality has made us the N1 Airbnb account in sales figures in Malaga through these key areas:
Our knowledge of the market and advanced algorithm enables us to obtain optimum result on the average occupancy and daily rate.
Thanks to our efficient housekeeping teams, we do not need to block 1 day and “lose” a potential reservation after each check-out.
We also authorise reservations for a minimum of 1 day so as not to lose out on potential income from last-minute bookings or “gaps” between 2 stays.
Check our results in 2021-2024 in comparison with the market.
We have built a unique dynamic pricing algorithm that determines the optimal price per night and updates it twice a day.
Unlike many property managers who rely solely on machine intelligence, we also incorporate human performance monitoring for smarter pricing adjustments.
Our commitment to maintaining high-quality standards attracts guests with discerning tastes, who are willing to pay premium rates and tend to be respectful of the property. These guests often return or recommend our rentals to friends and family, ensuring a consistent and reliable client base.
Our primary target markets include guests from Western and Northern Europe, as well as North America.
Our properties occupy a distinct, high-end niche in the market. Rather than competing on price, we differentiate ourselves through exceptional service quality and luxury holiday rentals.
Based on our Airbnb research, only 5% of accommodations in Malaga area meet high-end criteria. Of those, only 20% are managed by Superhosts. This means the rentals we manage compete in an exclusive 1% of the market – offering both luxury experiences and top-tier service.
Our results vs. the market
As a result of our quality-focused positioning, in 2025, our holiday rentals outperformed the market by an average of +66% in revenue and +13% in occupancy.
Our rental service in numbers
Property Manager in Málaga according to Airbnb ranking
Best Airbnb Manager in Spain according to AirDNA
Average revenue gap with the market since 2021
Guests welcomed in 2025
Obtain your rental forecast
We will contact you to evaluate your potential revenue and provide you with all our service details.
FAQ
What legal requirements must my property meet for holiday rental use?
The property must have the relevant tourist registration and required documentation, as well as comply with any regional, municipal, planning or community restrictions that may apply to the building.
Our Legal Department can verify your property’s eligibility and assist you throughout the full registration and compliance process.
What requirements must my property meet to be managed by REMS?
Beyond meeting the applicable legal requirements, we assess two main criteria before taking on a property:
- Location
We currently manage properties in Torre del Mar, Benajarafe, Rincón de la Victoria, Málaga, Torremolinos, Benalmádena, Fuengirola, Mijas and Marbella. - Property standard and guest experience
To maintain the premium standards of our portfolio, we carefully assess each property’s visual presentation, interior design, layout, condition and practical functionality. The property must be capable of delivering a comfortable, cohesive and high-quality experience for every guest.
Where improvements are recommended, our Design & Renovation team can prepare a tailored proposal to elevate the property’s guest appeal and rental potential.
Discover [why design matters in holiday rentals] and explore our [Design & Renovation service].
What management fee will apply to my property, and how is it calculated?
Each property is assessed individually. The applicable management fee depends on factors such as its exact location, number of bedrooms and additional features, including a private terrace, swimming pool, gym or sauna. We also offer preferential conditions when managing multiple properties belonging to the same owner.
The management fee is calculated on the gross rental income generated by the property, before platform fees and cleaning costs are deducted.
Complete [this form] to receive a personalised rental forecast and management proposal.
Is there a minimum commitment period?
Our agreements are designed to give owners flexibility. There is no fixed lock-in period, and owners may terminate the agreement in accordance with the conditions set out in the contract.
How does REMS manage pricing, stay lengths and occupancy?
We combine dynamic pricing technology with an in-house calendar optimisation strategy to adjust nightly rates according to market demand and maximise each property’s performance throughout the year.
Our team also manages availability and minimum-stay requirements to reduce gaps between bookings and maximise occupancy. Depending on the property and season, holiday rental stays can range from 1 to a maximum of 60 nights.
This approach helps us achieve the right balance between competitive rates, occupancy and overall rental income.
Which costs are paid by guests, and which remain the owner’s responsibility?
Guests pay a fixed cleaning fee as part of each reservation. The amount is established individually for each property based on its size, layout and specific cleaning requirements, including the number of bedrooms, bathrooms, terraces and other spaces.
The owner remains responsible for the property’s ongoing expenses, including water, electricity, gas and internet, as well as any maintenance or ownership-related costs specified in the management agreement.
